Emporium Melbourne, VIC
Chadstone Shopping Centre, VIC
The Glen, VIC

About Us

Our Board

Our Management

Corporate Governance

Our Suppliers

As a Vicinity supplier

Vicinity Centres’ Procurement activities are guided by our core values to always collaborate, embrace difference and imagine better ways. We constantly seek out opportunities to partner with the customers, suppliers, retailers and communities that we touch to create shared value.

At the heart of our team is a passion for innovation and continuous improvement which stretches beyond the operations at our Centres. We work with our suppliers to continuously improve our technology, quality, flexibility, policies and procedures – constantly looking for better ways of working. This includes the simplification of work practices, but more importantly engaging with our local communities through social and environmental initiatives.

Social Procurement

As part of Vicinity Centres’ corporate and social responsibility objectives, Vicinity’s procurement team seeks to address issues evident in the communities in which we operate. Through targeted community programs and partnerships we look to combat youth unemployment and provide opportunities for marginalised and disabled Australians. Where possible, Vicinity Centres engages social enterprise groups directly and encourages our suppliers to do so throughout their supply chains. Some of our community partners include:

  • YMCA Rebuild
  • Activ
  • House with no steps
  • Thankyou Soap
  • Marist Youth Care


The ever changing landscape in which we operate necessitates new, innovative and smarter work practices which serve to reduce complexity and improve efficiency and quality. We see innovation as any activity which achieves the desired outcome in the quickest and most effective manner whether, technologically focused or not. Through constant evaluation of what, why and how we conduct our business, we are able to work with our suppliers to critically evaluate current practice and achieve a better outcome for all stakeholders.

The adoption of new technology into our operations can provide wide ranging benefits from a customer’s point of view right through to our suppliers. The adoption and implementation of new technology is a large component of our contract management program which serves to create shared value.

Presentation, quality and operational efficiency are essential to our success and form a basis for how we assess performance. We recognise and reward the efforts of our business partners in contributing to our success through continuous improvement and innovation, ensuring shared value for both parties.

Supplier Relationship Management

The Vicinity Supplier Relationship Management Guiding Principles provide a basis for how we build lasting relationships with our business partners. 


In accordance with our standard contractual provisions, Vicinity’s suppliers or potential suppliers are not permitted to use Vicinity's name or logo or to make any public announcements or disclosures in relation to their dealings with Vicinity without the organisation's prior written consent.

Should approval be given for a public announcement or media release, the wording and manner of publication must also be approved in writing by Vicinity. If you are an existing supplier seeking to reference Vicinity in a public announcement, you should first contact Procurement for permission via the details shown in the Contacts section of this website.

Prior to starting work, suppliers are subject to our robust qualification process. This involves obtaining sufficient evidence to ensure suppliers meet or exceed minimum standards in: health, safety, the environment, human rights, quality management and financial capacity, as well as ethical and anti-corruption practices.

Vicinity also plays an active role in promoting the Shopping Centre Council of Australia Working Guidelines. We encourage suppliers to read and understand these guidelines, as they will form part of any evaluation that the Vicinity Procurement team undertakes with prospective suppliers.

Vicinity is committed to understanding and responding to the impact of our business on our local communities and the environment – enhancing positive impacts and minimising negative ones. This commitment extends to the procurement of our products and services.

Vicinity seeks to work with suppliers whose values align with our own and who share our commitment to sustainability. Accordingly, suppliers should read and understand the Supplier Sustainability Code of Practice in seeking to do business with us.


It may be a requirement that a successful supplier register with Rapid Induct, Vicinity’s externally hosted OH&S pre-qualification system for contractors.  Further Information can be provided by Centre Management teams.

Tendering process

1.   Preparation – obtain a copy of the tender documents as soon as you can, seek clarification in plenty of time and plan to get your response in before the closing time.

2.   Requirements – make sure you understand what is required;

  • Read the tender documentation thoroughly
  • Attend any pre-tender briefing sessions and be prepared to ask questions;
  • All new or additional information provided during pre-tender briefing sessions, or in response to suppliers seeking clarification, may be provided in writing to all potential tenderers

3.  Responding – Identify how to respond. Check to see if there are any standard forms to be completed and make sure you answer the questions asked.

4.  Evaluation – Determine the criteria against which tender responses will be evaluated, noting any specific areas that will assist with the evaluation. and note any weighting placed on each of the criteria. 

5.  Contract – Read the contract terms and conditions and make sure that you can comply.  Non-compliant tenders may not be considered.

Note: the information outlined above is provided as guidance only; suppliers must refer to the specific guidelines outlined in each tender they participate in with us.

Terms and Conditions

The following Terms and Conditions apply where a Purchase Order (PO) has been issued by Vicinity Centres. Please download a copy for your records.

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