Kirrily Lord

Group Director, Customer & Asset Management
Kirrily Lord
Kirrily Lord, Group Director, Customer & Asset ManagementCredit: Vicinity Centres

Kirrily Lord joined Vicinity Centres in July 2021.

Kirrily has overall accountability for the customer experience of Vicinity’s consumers, retailers and Joint Venture partners, as well as the Asset Manager functions of our portfolio.  This includes the performance of the centres’ management teams who govern all areas of the consumer experience, centre operations as well as the allocation of capital and operational expenditure across the portfolio.  She also has carriage of several business enablement functions, including Vicinity’s Brand and Marketing teams, the Data, Digital and Innovation teams, the enterprise Procurement function, and the Stakeholder Communications team.

Prior to this appointment, Kirrily was the Director of Property Management at Vicinity.  Before joining Vicinity, she was General Manager of Retirement Living and Head of Asset Management within Stockland. Kirrily has also held Senior Development Management as well as Asset and Centre Management roles with a specialist focus on retail and mixed-use.

Kirrily has over 25 years’ experience in the property industry and has held senior roles across all functions of the sector, including at Stockland, Westfield, AMP and Myer.

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