Vicinity updates trading hours for centres, no late night trading

Vicinity Centres (Vicinity) today announced updated opening hours for its 63 centres across Australia, including no late night trading from tomorrow, to provide retailers with more flexibility to manage their businesses through the evolving COVID-19 situation, while still offering customers access to their essential goods and services. 

From Tuesday 31 March, until further notice:

  • All Vicinity shopping centres will reduce trading hours, dependent on their local community need, with no late night trading.
  • All six DFOs will be open 11am to 3pm, everyday.
  • Supermarkets, fresh food, dining operators offering takeaway and delivery and other essential services will remain largely unchanged and continue to trade during their own individual hours.

Vicinity CEO and Managing Director Grant Kelley said: “As the impacts of COVID-19 continue to affect our community, businesses and economy, we are committed to supporting our retailers as they manage their businesses through this uncertain time, including putting in place measures such as reducing our centre opening hours across Vicinity’s national portfolio. 

“Reducing opening hours will help retailers, who remain open, to lower costs giving them more flexibility to manage their businesses, operations and teams. We know we have an important role to play to support our retailers who remain open and trading so they can continue operating their businesses safely and keep their team members employed and working,” Mr Kelley said.

Mr Kelley said the move to reduce trading hours was based on daily data and information about retailers: “While centres remain open and trading, these changes reflect how and when customers are currently visiting centres to buy the essential products and services they need right now. 

“We are operating against the backdrop of a rapidly evolving external and retail environment, and we will continue to remain flexible on any further changes that may be needed,” Mr Kelley added.

Mr Kelley said Vicinity had continued to support and act upon government directives as they had come into effect, including last night’s announcement that social gatherings should be limited to two people or less, other than family units, which comes into effect at midnight.

“In line with government recommendations, and together with our retailers, we have already put in place physical distancing signage in our centres and have taken key steps including removing food court furniture, and closing play areas, with support from our security teams. We have increased the frequency of cleaning in our centres to ensure they are clean and hygienic and safe environments for the communities they serve.

“We continue to maintain an open dialogue with all of our retailers, working with them on a one-to-one basis, including our retailers who have closed due to government restrictions, as well as those that have voluntarily made the decision to close their businesses as a result of the impacts of COVID-19, and we remain committed to supporting all of our retailers now and for the long-term,” Mr Kelley said.

“Our approach combines financial and non-financial measures including reducing trading hours, dependent on the individual circumstances of each of our retailers from our smaller sole traders and family-run businesses through to the major chains and brands, to support their businesses through the impacts of COVID-19.

“The health, safety and wellbeing of our customers, retailers, team members and the broader community is our first priority, and we are continuing to monitor and act upon recommendations from National Cabinet and our federal and state health departments,” Mr Kelley added.

For updated trading hours and information about our retailers, customers should visit each local centre’s website.

For further information please contact:

Kat Rellos
T +61 411 245 099

Joel Crean
T +61 447 044 215

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