Shopping centres will remain open for essentials during Stage 4 restrictions

From 11:59pm Wednesday 5 August, under Stage 4 restrictions announced by the Victorian Government, retailers and services defined as essential will remain open across our centres in Metropolitan Melbourne and Mornington:

  • supermarkets and fresh food including butchers, bakeries and groceries
  • post offices, newsagents, convenience stores, maternity supplies
  • banks
  • pharmacies, medical centres and allied health
  • Cafes and restaurants can remain open for delivery and takeaway

Vicinity Centres (Vicinity) shopping centres across Melbourne and Mornington will remain open throughout Victorian Stage 4 restrictions to provide each local community with safe access to the essential and necessary products and services they need during this time. All other retailers will close from 11:59pm Wednesday 5 August.

Due to the metropolitan Melbourne 8pm – 5am curfew there will be changes to the opening hours of supermarkets, pharmacies and medical centres. Some of our retailers may use their stores to provide contactless click and collect and delivery services, abiding by strict safety protocols. We encourage customers to visit each retailer’s website for the most up-to-date details.

Under regional Victorian guidelines, Mildura Central remains open as part of Stage 3 restrictions beginning 11:59pm Wednesday 5 August, with social distancing and other safety requirements in force, including wearing a mask or face covering in our centre.

Vicinity CEO and Managing Director Grant Kelley said: “This is a very challenging time for all Victorians, our community and our industry. Our centres provide a safe, convenient location for local communities to get critical supplies for themselves and their families.

“Our first priority throughout this crisis continues to be the health, safety and wellbeing of our customers, retailers, team members and the broader community and we recognise the role we all have to play to support reducing the spread of COVID-19 in our community,” Mr Kelley said.

“We’re pleased that the Premier identified the banking sector as helping consumers during this pandemic, principally by deferring loan repayments. As retail property owners we believe we have also played our part, by not only deferring rentals for tenants but also by outright waivers of rental in many cases. We’ll continue to work with our retailers to support them during this time with a view that we can all progress through to recovery and ensure the viability of our industry.”

Mr Kelley said: “For retailers who remain open during this time, we’ll continue working with them to maintain the highest health and safety measures across our centres, and ensuring access to their premises in a way that is safe and secure managed by our dedicated centre customer service and security teams. We will work closely with our retailers that have been mandated to close to support them during this time.

“We are monitoring and acting upon advice from the Victorian Government, and we are proactively engaging with them as our centres remain open to provide access to essential products and services.

“Everyone has a shared responsibility to keep our community safe. These responsibilities include wearing a mask while in our centres, keeping a healthy distance from others, and maintaining good hygiene including washing hands and covering your mouth and nose when coughing or sneezing,” Mr Kelley said.

All open businesses and services will have until 11:59pm Friday 7 August to enact a COVIDSafe plan focused on safety, prevention and response.

Throughout this crisis, Vicinity has put in place a range of stringent and protective measures across its centres to ensure the health and safety of the community.

This includes: physical and digital signage reminding customers to keep a safe distance apart, including floor decals, increased sanitisation and cleaning of all customer touch points and high traffic areas, hand sanitiser at all entrances, security team members monitoring our centres to ensure people are wearing masks and social distancing, and working with local police to enforce social distancing and mask wearing requirements as appropriate.

“We thank everyone for their cooperation and understanding while we all navigate these temporary changes,” Mr Kelley added.

For the latest health advice, and to stay informed visit: https://www.health.gov.au/ or DHHS Coronavirus or contact the National Coronavirus Health Information Line on 1800 020 080, open 24/7.

For further information please contact:

Kat Rellos
T +61 411 245 099
E katherine.rellos@vicinity.com.au

Ali O'Shea
T +61 427 373 857
E ali.oshea@vicinity.com.au

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